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DataRestro

Online ordering

Guests order and follow their food from the table

Guests scan the code on their table, order from your live menu and see the order move from received to served. It arrives in the POS like any other order, so nobody re-types it.

Try it in the demoGet started

QR table ordering is available today. Pickup and delivery checkout on your own website is planned and not built yet. The menu shown is sample data.

Table 12 · Thamel

Himalayan Kitchen

  • Chicken Momo

    Steamed, 10 pcs · tomato achar

    Rs 320

    1

  • Jhol Momo

    In sesame-tomato broth

    Rs 360

  • Dal Bhat Set

    Seasonal tarkari, pickle, papad

    Rs 450

  • Masala Chiya

    Milk tea, cardamom, clove

    Rs 90

  • Sekuwa is 86’d tonight, so it isn’t listed.

Pay at the counter when you leave

Meanwhile, at the pass

POS · OrdersWaiting

Place the order on the phone.

Submit requests

Idempotency-Key: qr-order-7f3a91c2

One key per basket. Tap Place order two or three times, like a guest on bad Wi-Fi.

Where it works: Guest's phone

Walk the whole restaurant

Every table has its own code

Each table gets its own QR code. An order placed from it arrives with the table number already attached, so the runner knows where it goes and the bill goes on the right tab. More about QR table ordering.

  1. 1The guest menu is your POS menu. Change a price once and it’s changed everywhere.
  2. 2Guests can call a waiter, ask for water or ask for the bill from the same screen.
  3. 3Guests pay at the counter by default, the same as any table.

Floor · table codes

Example tokens
  • T12 seats

    /order/Xq3v…a41f

  • T44 seats

    /order/k9Tz…9c02

  • T76 seats

    /order/Lb0R…e77b

  • T124 seats

    /order/m2Pw…31d0

  • Patio 22 seats

    /order/Yd1F…b5e9

  • Bar 31 seat

    /order/hN4c…0f6a

When a dish sells out

Marking a dish unavailable hides it on the POS and the QR menu. A guest who still has an older copy of the menu open can’t order it, because the server checks every item when the order is sent.

86 · Chicken Sekuwa

Illustrative data
  1. 19:02ManagerMarks Chicken Sekuwa unavailable
  2. 19:02POSThe till refuses it: it can’t be rung
  3. 19:05New guest, T4Opens the menu; Sekuwa isn’t on it
  4. 19:06Guest, T9Menu opened at 18:55 · taps Sekuwa · submits
  5. 19:06ServerRefuses the line: item unavailable. Nothing reaches the kitchen.

Today a guest menu that is already open doesn’t update itself. The server refuses the order instead. Pushing the change to open screens, and 86’ing automatically when stock runs out, are on the roadmap.

Pickup and delivery from your own website (planned)

Pickup and delivery checkout on your restaurant’s own website is not built yet. When it is, it will use the same menu, prices and order handling as the POS and QR table ordering.

The reason is commission. Nepali operators have reported aggregator commissions of roughly 18 to 22% per order (a 2022 operator quote, not a current rate card). Orders through your own site are designed to carry no per-order commission.

yourrestaurant.com/order

Planned

Pickup

Ready in ~20 min

Delivery

Your own riders, your zone

  1. 01Choose pickup or delivery
  2. 02Same menu, same prices
  3. 03Checkout
  4. 04Into the POS & kitchen

Commission on a Rs 1,500 order through your own site

Rs 0

How it connects

Where a guest’s order goes

A QR order is not a message a cashier copies into the till. It is an order, with a table, a kitchen ticket, a payment and a place in the reports.

Online ordering

Takes the guest’s basket, checks every line against live availability, creates one order per idempotency key.

Online and QR ordering features

Partial means it works today with the limit stated. Planned means it is not built yet.

Available
Available
Partial
Partial
Planned
Planned

  • QR table ordering

    Available

    Per-table codes; orders arrive tagged with the table.

  • Double-tap safe

    Available

    One idempotency key per basket, so retries return the first order.

  • Order status for the guest

    Partial

    Received → preparing → ready → served. Refreshed by polling, not pushed.

  • Table requests

    Available

    Call waiter, water, bill or assistance, straight to staff screens.

  • Availability

    Partial

    Unavailable items filtered on load and refused on submit. Manual flag; not per branch.

  • Shared calculation

    Available

    The same totals function as the POS, so the guest sees what the till charges.

  • Pickup & delivery checkout

    Planned

    Web checkout on your own site, on the POS order pipeline.

  • Pay from the phone

    Partial

    Khalti, eSewa or Stripe checkout with your own merchant account; not yet tested against live accounts. Otherwise guests pay at the counter.

  • Kiosk

    Planned

    Self-order mode of the same public flow.

  • Aggregator orders

    Planned

    Foodmandu, Pathao Food and others where public APIs exist, with a manual entry lane where they don’t.

  • Live updates to guest screens

    Planned

    Status and availability pushed to open guest screens instead of polled.

  • Automatic sold-out

    Planned

    Mark a dish unavailable when stock can no longer cover a portion.

Online ordering questions

Can guests order pickup or delivery from my website today?
Not yet. QR ordering at the table works today; pickup and delivery checkout is planned. In the meantime your public restaurant page shows the live menu for browsing.
Do guests pay from their phone?
If the restaurant connects Khalti, eSewa or Stripe with its own merchant account, guests can pay for a QR order on their phone. This has not yet been tested against live merchant accounts. Otherwise they pay at the counter, and the payment is recorded against the order like any other.
What happens if a guest taps “Place order” three times?
You get one order. Every repeat of the same basket returns the first order instead of creating a new one.
Does the guest see status changes instantly?
Within a few seconds. The status screen checks regularly and shows when it last updated. Pushing updates to guest screens instantly is planned.

Try the demo

A sample restaurant in your browser. Take an order, send it to the kitchen, mark it ready and take payment. No account needed.

Try the live demoGet started
Next featureGrowQR table orderingGuests scan a table code, order and follow the order to the kitchen.